Priority Pass Announces Global Partnership with CarTrawler to Drive a Friction-Free Travel Experience

  • First global ground transportation partnership for Priority Pass delivers a frictionless end-to-end travel experience

  • Partnership gives Priority Pass members access to travel technology solutions provider CarTrawler’s network of more than 2,200 car rental and mobility providers from 56,000 locations worldwide, including: Hong-Kong, Mainland China, Singapore, India and Australia

  • All Priority Pass members can now seamlessly book car rental and airport transfer through the Priority Pass app

HONG KONG, January 13, 2022 /PRNewswire/ — Collinson’s Priority Pass today entered into a global partnership with CarTrawler – the global B2B technology solutions provider for the travel industry – to provide members access to CarTrawler services through the Priority Pass app. The partnership represents a push toward creating a seamless travel experience for members, by going beyond the airport to improve the overall customer journey.

Priority Pass Announces Global Partnership with CarTrawler

Priority Pass Announces Global Partnership with CarTrawler - screenshot

Priority Pass Announces Global Partnership with CarTrawler – screenshot

With 56,000 locations worldwide, CarTrawler leverages a network of more than 2,200 car rental and mobility providers to ensure optimal availability and pricing – allowing travelers to choose from a range of additional transportation options that best suit their needs, budget and schedule. The service will be available worldwide to all Priority Pass members in 42 different languages ​​and will include car rental and a variety of airport transfers, including shuttle and on-demand ride-hailing.

The new global partnership gives Priority Pass members the added value of a streamlined travel experience that allows them to effortlessly book ground transportation, and is accessible in every market where Priority Pass is present. Members across the street Asia-Pacific including Hong-Kong, Mainland China, Singapore, Australia and India can access competitive rates from multiple car rental and mobility providers such as Avis, Hertz, Europcar and Enterprise. Members can also simply use a valid payment card to rent their vehicle or pay for their transfer.

“Collinson is committed to continuously innovating our premium travel experience offerings to meet the rapidly evolving needs of today’s traveler. More specifically, our customers are seeking enhanced, digitally-enabled, end-to-end customer experiences. This partnership with CarTrawler responds directly to that need, by providing a market-leading advantage, off-airport, delivered directly into their hands through our Priority Pass app,” said Christopher Evans, Joint CEO at Collinson.

AutoTrawler, CCO Aileen McCormack, commented: “CarTrawler’s goal is to drive successful partnerships, so we are excited to partner with Priority Pass on this seamless customer proposition for their members. Not only does it provide the widest choice and breadth of car rental and mobility options for Priority Pass members around the world, it also allows us to leverage our world-class technology to curate a top-class traveler journey that takes away the stress and worry travelers face today.This is important to bring back the industry to take it to where it needs to be.”

Today’s announcement of the partnership is yet another example of how Priority Pass is preparing for a safe return to travel and enhancing customer journeys – by creating relevant, personalized and high-quality end-to-end experiences. It follows this week’s news in Asia-Pacific of Priority Pass partners with Thai Airways to provide premium domestic lounge access in Thailand.

About Priority Pass

Priority Pass is the original and industry-leading airport experience program operated by Collinson. It offers discerning frequent travelers access to more than 1,300 lounges and airport experiences at more than 650 airports in 148 countries, including a growing number of airport restaurants and spa offerings worldwide that are accessible in the same way as lounges. Using the Priority Pass app for iOS and Android, members can quickly and easily discover locations where Priority Pass is welcome, instantly check their visiting rights, and use their digital membership card to access airport lounges and experiences.

About Collinson

Collinson is a global leader in providing travel experiences, including access to airport lounges and medical and security assistance and medical travel services. Collinson’s travel experiences include the world’s leading airport lounge and experience program, Priority Pass, as well as travel insurance, identity assistance, flight delays, international health and travel risk management solutions.

Collinson has more than 2,000 employees operating from 20 locations worldwide, all working to deliver a wide variety of travel experiences that ensure the safety, wellbeing and comfort of 55 million people who travel for business and leisure around the world . The Travel Medical and Security Assistance business unit has over 55 years of experience in providing international medical and emergency care, including the management of pandemics such as Ebola, Zika and the coronavirus. annually, Collinson answers more than 95,000 emergency calls, manages more than 40,000 medical cases and conducts more than 3,000 aero-medical evacuations in the 170 countries it serves. We work with clients such as American Express, Cathay Pacific, CBA, Mastercard, Radisson Hotel Group, UnionPay and Visa.

About CarTrawler

CarTrawler is the global B2B provider of technology solutions for the travel industry. Our goal is to enter into successful partnerships.

CarTrawler’s end-to-end technology platform extends our airline and travel partners’ offerings to their customers, creating substantial additional revenue opportunities. We provide unparalleled breadth and depth of content worldwide, including car rentals, private airport transfers and taxi services.

CarTrawler creates innovative, data-driven solutions for some of the largest travel brands in the world, including United Airlines, American Express, easyJet, Alaska Airlines, SWISS, Hotels.com and Emirates. As a B2B company, we focus solely on helping our airline and travel partners build their brands, not ours.

SOURCE Priority Pass; Collinson

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